Getting started

How do I apply for IB?

Answer
You need to call at one of the MCB branches.

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What are the documents needed for an Individual customer to apply for IB?

Answer
  • National Identity Number (or passport for non-citizens)
  • A proof of address in your name (in case your records are not updated at the Bank)

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What do I need to log-in to IB?

Answer
  • User Id. The user's identification number
  • Login Password numerical/alpha-numerical password used to log-in to the service

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What are the recommended browsers?

Answer
We highly recommend that you always use the latest version of your browser, available on the providers’ website

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How to use the Security Token?

Answer
  • Switch on your Security Token
  • Type in your Token PASSWORD and 'CHAL' will appear
  • Type the 7-digit 'CHALLENGE' number on your Internet Banking screen
  • Press "ON" or "OK"
  • A 6-digit response will appear
  • Enter the Token response in the field on your Internet Banking screen
  • Click on 'Authorise' or "Initiate"

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