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19 Nov 2019

Security awareness: Bogus calls via Viber, WhatsApp and telephone


Dear Customer,

It has been brought to our attention that members of the public are being contacted by fraudsters via chat applications such as Viber and WhatsApp,  or telephone calls to gather personal and confidential information in view to commit fraud. 

In this respect, kindly note the following:
  • MCB does not use apps like Viber or WhatsApp and would not contact you via this method
  • Do not respond to such calls
  • In case you answer a phone call informing you of a lottery win, please remain vigilant at all times and never share any personal or bank details with the caller; cut the conversation short.  
  • These calls should be declined or not returned in the event you receive a missed call.  You should also block these numbers from future attempts. 
  • MCB would never ask you for your account number, pin code or other personal details 

If you think you have been the victim of such bogus calls, please contact us on +248 428 6879