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14 Jun 2016

Phishing alert



MCB wishes to alert its customers about recent phishing attempts and strongly recommends that they exercise caution when opening their emails. Hoax emails leading to a fake bank website are currently in circulation. Although they might appear genuine, they are fraudulent and have not been sent by the Bank. 

These messages invite MCB Internet Banking users to disclose and confirm their account details via a link. These messages aim at fraudulently appropriating the User ID and Password of customers. Under no circumstances you should act on these instructions.

  • Do not click on links in the email
  • Do not reply to the email
  • Do not provide any of the requested details (User ID, Password, etc.)
  • Forward the email received to alert@mcb.mu 

If you believe your security has been compromised or if you notice a transaction you did not make, immediately:

  • Change your password
  • Call MCB on 428 6879
  • Forward the email received to alert@mcb.mu

We wish to remind you that you should:

  • Always access MCB Internet Banking through www.mcbseychelles.com and log in from there.
  • Never access MCB Internet Banking from a link in an e-mail or from redirections from other websites. Genuine emails from MCB will NOT contain any direct link to our Internet Banking service.
  • Always log out your MCB Internet Banking session and close your browser when you have completed your banking.
  • Never leave your computer unattended when you are connected to MCB Internet Banking.
  • Avoid using public computers for Internet Banking services.
  • Never change security details such as your password in a public place like a cybercafé.
  • Keep your Internet Banking Limit (also known as Daily Funds Transfer Limit) as low as possible

For your ultimate protection, we invite you to read security information and notices on the MCB Internet Banking Login page.